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Customer Assistance

The Penn&Ink N.Y. flagship store ( ) is open for shopping 24 hours a day, 7 days a week, 365 days a year.

Our customer assistance hours of operation are:

Mon-Fri: 10AM - 6PM PST
Sat-Sun: 11AM - 6PM PST

Easter: Closed
Memorial Day: Closed
Independence Day: Closed
Labor Day: Closed
Thanksgiving Day: Closed
Christmas Eve: Closed
Christmas Day: Closed
New Year's Eve: Closed
New Year's Day: Closed

We want to hear from you!

Please contact us if you have any concerns regarding your order. Our goal is to provide exceptional service to Penn&Ink N.Y. wherever they are in the world, so please let us know about any praise or blame you may have. Your feedback is important to us.
Please note that Penn&Ink N.Y.  does not use your email for promotional purposes or disclose it to a third party.
 To read our Penn&Ink N.Y. Privacy Notice Policy please click here.

Payment method

We accept Paypal with all Credit Card Types